A reel tour of a finished unit
The video does the selling. The agent answers every "price?" with the unit's real price and payment plan, then asks what they're looking for.
DMs from your reels, launch stories and ads answered in seconds, with real units from your catalog
Sakan Realty
Active now
Finished 3-bed apartment
Sama Residence · Sheikh Zayed
Ready to moveA reel touring a finished apartment brings in a wall of DMs asking "how much?" and "is there an installment plan?". By the time someone answers the next morning, the buyer is already talking to the broker who replied first.
Writing "price in DM" under every reel doesn't help when nobody's free to answer the DMs, and buyers ask three or four brokers at once.
Every doorway into your DMs
Buyers reply to a launch story, tap Send message on a sponsored post, open your DMs from the bio, or write after watching a reel. The agent reads what they wrote and answers in the same thread with matching units from your catalog: area, size, finishing, price, down payment and installments. If they only send a reel without saying which one, it asks instead of guessing.
Where did the buyer open your DMs from?
What the buyer saw
The DM and the answer
I'd like details on Al Rayhan. Any 3-bedrooms?
Yes, in Al Rayhan, New Cairo: 3-bedroom apartment · 165 m² · semi-finished · EGP 8,950,000 · 10% down and 8 years of installments · handover 2027. Roughly what budget do you have in mind?
Lands in PropDrop's inbox with the Instagram icon · sample data
What you need
Instagram connects through your company's own Meta app. Your professional Instagram account is linked to your Facebook Page, and in PropDrop you paste the app's access token, the app secret and the Page ID. PropDrop finds the Instagram account linked to that Page by itself, and every message Meta sends is checked against your app secret before it's accepted.
Business or creator, with "Allow access to messages" switched on.
Instagram talks to apps through the Page it's linked to.
Live, with Advanced Access from App Review to message the public.
Finds the Instagram account linked to your Page by itself.
What you paste in PropDrop
Tokens are stored encrypted. Every webhook is checked against your app secret before it's accepted, and repeated deliveries are ignored.
With the one-time Meta setup add-on, our team connects Instagram, Messenger and WhatsApp for you.
Price and availability depend on your plan.
Or follow the setup guideMeta's rules, honestly
Meta lets a business reply freely for 24 hours after the buyer's last message, and the AI only ever answers inside those 24 hours. After that, your sales team can still reply for up to 7 days with Meta's Human Agent permission, once your app has it approved. When the buyer writes again, the clock starts over.
How long after the buyer's last DM do you want to send the payment plan?
PropDrop AI
Stops: outside 24 hours
Your sales team
Replies with Human Agent
Human Agent is requested in App Review on your app.
Three steps
Switch to a professional account, link it to your Facebook Page and turn on "Allow access to messages".
Paste the token, app secret and Page ID in Settings, then add the webhook to your Meta app.
New DMs get answered in seconds and land in your inbox with the Instagram icon.
The same agent, now in your DMs
Who it's for
The video does the selling. The agent answers every "price?" with the unit's real price and payment plan, then asks what they're looking for.
Story replies about the launch get the unit types, starting prices and the down payment, and the serious buyers move to your team.
Click-to-Instagram ads keep sending DMs after the office closes. The agent qualifies them, and your team wakes up to a sorted list.
Questions
No. Meta only allows apps to answer DMs on professional (business or creator) accounts linked to a Facebook Page, with "Allow access to messages" turned on.
24/7
answering
14
trial days
1
inbox for every channel
Start the free trial, add a few units, connect your Instagram and let the agent answer with real prices and payment plans. Instagram is open for the whole 14 days.